QUALITY AWARDS
Quality awards are prizes awarded
for some aspect of quality performance which has been demonstrated to an
organization which normally has no responsibility for the recipient's
performance.
All quality awards are made on the
basis of an assessment of the applicant's performance against certain criteria.
Some awards measure the result of quality activities (such as customer
satisfaction), some assess the effort involved in ensuring consistency of
output and others assess conformity of output to customer requirements. Most
are awarded in some kind of competition among companies, but a few are not
competitive - being assessments of an organization’s performance with no limit
to the number of winners. As well as those describing themselves as quality
awards, there are other similar awards for customer satisfaction and best
practice.
Names & Criteria:
1. Malcolm Baldrige National Quality Award:
The Malcolm Baldrige National
Quality Award recognizes U.S. organizations in the business, health care,
education, and nonprofit sectors for performance excellence. The Baldrige Award
is the only formal recognition of the performance excellence of both public and
private U.S. organizations given by the President of the United States.
Criteria:
The following three sector-specific versions of the Criteria, which are
revised every two years, are available for free from the Baldrige Program:
Ø Criteria for Performance
Excellence
Ø Education Criteria for
Performance Excellence
Ø Health Care Criteria for
Performance Excellence
2. Singapore Quality Award:
Launched in 1994 with the Prime Minister as its patron, the Singapore
Quality Award (SQA) is the most prestigious award conferred on organisations
that demonstrate the highest standards of business excellence. The Award aims
to establish Singapore as a country committed to world-class business
excellence.
Criteria:
The SQA
criteria form the basis for the evaluation and feedback to applicants on their
performance. The criteria promote :
Ø Understanding of the
requirements for business and organisational excellence
Ø Enhancement of organisational
performance practices and capabilities
Ø Sharing of best practice
information among organisations
3.
Dubai
Quality Award
The Dubai Quality Award was introduced in 1994 by Dubai's Department of
Economic Development, of which Sheikh Mohammed is Chairman. The Award was
introduced as a means of improving the standards of businesses operating in
Dubai, thus boosting external and internal trade
The Award is presented to those companies that have demonstrated a
commitment to best practices in their respective fields.
4.
Sheikh
Khalifa Excellence Award:
The Sheikh Khalifa Excellence Award, hosted by Abu Dhabi Chamber of
Commerce and Industry, has been designed to recognize organizations that
demonstrate high performance and continuous improvement to support a healthy
economy and unify their management practice in a balanced holistic model. SKEA
uses the EFQM (European Foundation for Quality Management) Model to assess the
participating entities and the winners are the ones who have successfully
implemented the parameters as recommended by the Model.
5.
Other
Quality Awards:
6) Dubai Government Excellence Program
7) Dubai Human Development Award
8) Dubai Service Excellence Scheme of Retail
9) MRM Business Award
10) Sharjah Economic Excellence Award
11. Indian Quality Awards:
(11) Ramakrishna Bajaj National
Quality Award.
(12) Rajiv Gandhi Quality Award.
(13) CII-Exim Bank Award (European Foundation Quality Medal based)
(14) Asia Manufacturing Excellence Award (by Frost & Sullivan)
15. European Quality Award:
(16) SAP QUALITY AWARDS
(17) International Europe Award for Quality
(18) Sony Excellent performance award
19. PAkistan’s Quality Awards:
(19) Prime Minister's quality award
(20) Pakistan Quality Award
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